Privacy & Cookie Policy

Alba Tours d.o.o. understands and respects the importance of your privacy and we are committed to safeguarding your personal information. In providing our service to you, we must collect personal information from you and this policy outlines how we treat your personal data after it has been collected by any of our channels which include our website, communication by telephone and any future digital services or channels as they evolve.

What information we collect?

We may collect all or some of the following information relating to you or other members of your party:

• Names and contact/address details including telephone number and email address
• Credit/ debit card or other payment details (including card number, cardholder name, expiry date)
• Other personal information you may provide during our correspondence

You are responsible for ensuring that other members of your party are aware of the content of this Policy and consent to your acting on their behalf in all your dealings with us. We collect all data to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data from you on the condition that we have your positive consent. We will seek this consent when necessary.

When we will collect this information?

We will only collect personal information from you by specifically asking for it:

• When you submit an inquiry or fill out the form on the website
• When you speak to any of our team
• When we use cookies (see the Cookies section of this policy)

Removal off personal information

If you do not agree to our use of the information as set out above, you should inform us as soon as possible by writing to us at Alba Tours d.o.o., Premanturska cesta, 52 100 Pula or by email at [email protected] You may ask us in writing for a copy of the information we hold about you and to correct any inaccuracies in your information. We aim to respond to you within 21 days from the date of request.

Cookie Policy